Collaborative IT Solutions (PTY) LTD

(Registration Number 2006/002497/07)

Manual in terms of the Promotion of Access to Information Act 2 of 2000 (“PAIA”)

INTRODUCTION

The Promotion of Access to Information Act gives effect to the constitutional right of access to any information held by any other person that is required for the exercise or protection of a person’s rights.

Collaborative IT Solutions is an IT Reseller and regarded as a private entity in terms of PAIA.

PURPOSE

The purpose of this manual is to facilitate requests for access to Personal Information as set out in the Collaborative IT Solutions Privacy Statement.

This manual contains a guide in respect of how to lodge a request for information.

COMPANY OVERVIEW AND CONTACT DETAILS

Physical Address: Office 3, Glenashley Views, 36 Newport Avenue, Glenashley

Postal Address: P O Box 4702, La Lucia Ridge, 4019

Email Address: privacy@colabit.co.za

Telephone: 031 566 1525

CEO: Janice Jordan

Contact details of other directors may be requested in writing from axelh@colabit.co.za

REQUIREMENTS IN TERMS OF PAIA

Categories of records which are available without a person having to request access in terms of the PAIA.

All information freely available on the website, namely www.colabit.co.za

Records available in terms of Section 51(1)(D)

  1. Basic Conditions of Employment Act No. 75 of 1997
  2. Companies Act No. 71 of 2008
  3. Compensation for Occupational Injuries and Diseases Act No. 130 of 1993
  4. Employment Equity Act No. 55 of 1998
  5. Labour Relations Act No. 66 of 1955
  6. Value Added Tax Act No. 89 of 1991
  7. Unemployment Insurance Act No. 63 of 2001
  8. Income Tax Act No. 95 of 1967
  9. Skills Development Act No. 97 of 1998

At this stage Collaborative IT Solutions does not have any other categories of records that are automatically available without having to request access in terms of the PAIA.

PROCESS TO FOLLOW WHEN SUBMITTING A REQUEST FOR ACCESS

In order to request access to records held by colabIT, the requester must comply with all the procedural requirements of PAIA.

The requester must complete Form C, available on the website of the SAHRC (South African Human Rights Commission – www.sahrc.org.za ) and submit this form, together with the prescribed request fee, to the Information Officer at the mail address, postal address or physical address set out in the Company Overview and Contact Details above.

The request form must be accompanied by proof of identity of the requester. ColabIT may at its sole discretion request original certified copies be provided.

The requester must provide sufficient details to enable the Information Officer to determine

  • The record requested
  • The right the requester is seeking to protect
  • Explain why the requested record is required for the protection of that right
  • Specify a postal address, email address, contact numbers which must be in the Republic of South Africa.

If, in addition to a written reply, the requester wishers to be informed of the decision in any other manner, the requester must state that manner.

A request will not be processed until the request fee has been paid.

Every request that is not a personal request is subject to the payment of the prescribed fees. The access fee of R50 must be paid via EFT into the company’s bank account. Details available on request.

NOTIFICATION OF REFUSAL OF GRANTING ACCESS TO INFORMATION

Requesters will be informed within 30 days of receipt of the prescribed access form and fees if colabIT’s decision is to refuse access to the information requested based on any of the grounds for refusal as set out in Chapter 4 of the PAIA.

These may include:

  • Mandatory protection of a 3rd party
  • Mandatory protection of commercial information
  • Mandatory protection of confidential information
  • Mandatory protection of the safety of individuals
  • Mandatory protection of records which may be regarded as privileged
  • Trade Secrets
  • Financial, commercial or technical information

REMEDIES AVAILABLE ON REFUSAL OF A REQUEST FOR INFORMATION

Contact the Information Officer at privacy@colabit.co.za

If your request is denied, you are entitled to apply to a court with the appropriate jurisdiction for relief.

FORMS AVAILABLE ON REQUEST

Annexure A – Prescribed Form for the Objection of Processing of Personal Information

Annexure B – Prescribed Form for the Correction or Deletion of Personal Information

Annexure C – colabIT Decision Notice